Shop Labour Rates

Service > Shop Labour Rates

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Minimum charges
After-hours service and parts

Labour Charge-Out Rates	as of Nov 1/12
In-shop labour rate	$125/hour
Out of shop labour rate	$140/hour
Overtime*	$165/hour
Dynamometer & load bank	$125/hour
Mileage	$0.52/km

*Overtime at customer's request only

Minimum and Call-Out Charges

In shop: 1/2 hour
Service call: 2 hours
Weekend service callout: 4 hours at overtime rates
After-hours parts weekday callout: $80
After-hours parts weekend/holiday callout: $100

After-Hours Service and Parts
	Frontier's normal hours of operation are from 8am to 5pm, Monday through Friday. Our Delta BC parts department is open 7:30am - 5pm, Monday to Friday Currently it is at our Delta branch and 1 hour later in Edmonton and Calgary and 2 hours later in Winnipeg.
	After-hours service and parts support is available--anytime--at our call-out rates (above)

Delta, BC
Service - call service manager Rick Byzitter on his cellular phone at Parts - call our Delta parts department cellphone at	604-240-5022 604-809-6171
Edmonton, AB
Call our main number and press 3 for service, or 7 for parts. Afterhours calls are automatically transferred to the appropriate cellphone	780-455-2260
Calgary, AB
Service - call service manager Kent Shaw on his cellular phone at Parts - call our Calgary parts department cellphone at	403-803-1460 403-818-9977
Winnipeg, MB
Service - call service manager Ryan McCauley on his cellular phone at Parts - call our Winnipeg parts department cellphone at	204-293-6498 204-805-0081

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