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Develop your career with industry specialists in engines and power generation products!

As Service Writer, you are the main point of contact between our customers and our service department. This key role is in daily contact with customers, technicians, parts professionals and administration. The Service Writer plans, communicates and executes scheduling of field/shop work and creates parts and service quotes.
Frontier Power Products is a leading supplier of diesel engines, generator sets, industrial power units, and pump units. We represent John Deere Power Systems, Funk Power Transmission, Kubota, Kohler Generators, Mitsubishi (Large Bore), GE Stationary engines and Deutz natural gas fueled engines.

What you will be trained to do:

  • Plan, coordinate and execute a field/shop service schedule that maximizes productivity while surpassing customer expectations
  • Provide planned maintenance, repair and parts quotes/estimates
  • Create work orders, administer technician hours, acquire approval signatures and invoices when job is complete
  • Gather and maintain customer information and build rapport
  • Maintain customer service records
  • Check for service bulletins
  • Make out of town arrangements for service technicians

What we have for you:

  • A highly competitive salary
  • Excellent benefits package including;
    • Health/Dental
    • Vision
  • Pension Plan contribution matching
  • RRSP Program
  • Annual boot allowance
  • Annual tool allowance
  • On-Call premium
  • Weekend work paid at Double-time*
  • Paid Apprenticeship class time*
  • Travel Rate Premiums
  • …and more!

Please email hr@frontierpower.com with your resume & position you are applying for.

Frontier Power Products is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Frontier Power Products are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Reference ID: 2021.04.E

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